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Network Development Coordinator’s Update – Winter 2021

Posted on January 21, 2021 at 5:32 pm.

Written by martin

Hello Everyone!  Welcome to our first newsletter of 2021.  As we are in Lockdown 3 and many of you are supporting your service users remotely, or have blended models in place, I am going to focus on sources of support for our Karten Centres and members of our wider Karten Network.  This is a reminder of things that have been shared previously, but many of the resources have been updated in recent weeks.

Support and resources

There are many ways that the Karten Network and others can help you so please don’t be shy, reach out to us and we’ll be delighted to help.  The Karten team contact details can be found at the end of the newsletter.  

Karten Centres are eligible to access bespoke support from TechAbility so why not contact the team and find out more.  During the early stages of lockdown we developed a home learning/support resource on our website which is worth a look – https://karten-network.org.uk/home-learning-support/   Around the same time Natspec developed a website to support home learning – https://natspec.org.uk/resources/home-learning/  and TechAbility has a section to support remote learning https://www.techability.org.uk/resources/aiding-learning-from-home/ 

For Karten Centres that are not educational providers, don’t be put off by the use of the term “learning”, many of the resources transfer perfectly into independent living, day care and residential care contexts, there really is something for everyone.

Funding and applications

Many of you have been asking me about applying for Karten funding.  Unfortunately, the pandemic has had an impact on the amount of funding that can be allocated to Centres.  I will keep you informed about future funding opportunities.  In the meantime, I urge you to remain closely involved with the Network as there are many more benefits of engagement in addition to direct financial support.

Ian Karten’s Charitable Trust website

In December 2020, the Trust launched a website to celebrate Ian’s life and legacy.  You can also follow the Trust on Twitter @IanKarten.

Centenary Video

The students and staff at New Bridge Group produced a Centenary Video to mark Ian’s 100thyear.

Thank you so much to the students and staff at New Bridge Group for filming the activities in Karten Centres and for producing the video.

Thanks to the following organisations for participating in this project:

  • Bridge College
  • BuzzHub St Helens CDP
  • The New Bridge Multi Academy Trust
  • Langdon College
  • The Hamlet

That’s all from me.  I hope you stay safe and well and I look forward to being in touch with you soon.

Dawn Green
Karten Network and Development Co-ordinator


Westfield’s Connected Autonomous Vehicles

Posted on January 21, 2021 at 5:32 pm.

Written by martin

An Autonomous vehicle parked on a hill overlooking a scenic valley

Karten Centres have been invited to be involved in an exciting project assessing the inclusive design and functionality of Westfield’s Connected Autonomous Vehicles.  Four of our Centres are currently involved in the project.  Due to the lockdown, activity is limited to remote activity and virtual reality, but once restrictions are eased Westfield will be dropping vehicles off at Karten Centres and participants will have the opportunity to experience the vehicles first-hand.  This is a fabulous opportunity for people with disabilities to input into the design process.  Take a look at the Westfield’s Connected Autonomous Vehicles website and the YouTube clip.

If you would like further information please email dawn@karten-network.org.uk


Launch of pioneering Covid-19 support app for people with SEND

Posted on January 21, 2021 at 5:32 pm.

Written by martin

An example of the Staying Safe app on an iPad and iPhone
Neil Bevan
Neil Bevan

Our Summer 2020 newsletter featured Derwen College Industry Champion, Neil Bevan, and the work his company had been doing with Derwen College in the development of their award-winning ‘Support Work’ mobile apps.

The lessons learned, the success of the project and the collaboration with the college, which includes the ‘Working in a Printshop’ app used in Derwen’s Karten Printshop, prompted Neil to separate out the app development side of his design and marketing business to form a new company – Starfish Labs Ltd.

Starfish Labs has recently launched the first of a suite of apps to support people with special educational needs and disabilities to understand the changes in society and regulations due to the ongoing Coronavirus pandemic.

The app, ‘COVID-19: Staying Safe’, has been part funded by the Welsh Government rapid response Covid-19 RD&I scheme, and is unique in allowing carers, parents or teachers to customise the content using their own photographs, video and spoken word, and simple steps to make the wearing of masks, lockdown restrictions and hand washing etc. familiar and relevant to the user’s own environment and to the changing regional and local lockdown rules. Generic content is available in English and Welsh. You can find out more about how the apps can be customised and a link to download at: https://starfishlabs.co.uk/products/

Screenshots of the staying safe app

A further two apps, ‘COVID-19: Social Space’ covering social distancing and the concept of support bubbles etc., and ‘COVID-19: Happy&Healthy’, covering general health and wellbeing are due for launch during February.

The first app is available now for iPhone and iPad from the App Store, and will shortly be available for Android on Google Play. The additional apps will be available on both platforms as soon as they are published. The cost of the app is £3.99 and proceeds will be re-invested in further projects to support vulnerable people.

Derwen client demonstrating the correct use of a face masks

The apps were created in collaboration with Derwen College, working with their tutors on content, and feature Derwen clients (many of whom are former students) demonstrating the correct use of face masks, how to wash your hands, the use of hand sanitiser and other aspects of Covid-safe support through videos and photographs, along with cartoon images and Makaton symbols.

screen shot off the app showing custom content

Teaming up with two additional directors, Neil and Kirsten Bevan established the new tech startup at Aberystwyth University Innovation & Enterprise Centre, to take advantage of the R&D collaboration opportunities with the University. The company is specifically focussed on developing apps for the SEND sector, to support people with training apps to improve their lives, and to developing relationships which will also be financially beneficial or will provide enhanced learning and enrichment opportunities to the people and organisations with whom they work.

The company has already created employment for two graduates and is about to employ a further developer, having recently won a significant export project in the SEND sector in the UAE.

Starfish Labs Director, Neil Bevan, says, “As the Covid-19 pandemic is still very much with us, the ongoing changes in lockdown rules and guidance in different parts of the UK are confusing for many people, and especially for those with learning difficulties.”

“So much of the existing guidance doesn’t really mean very much to someone who has Autism or who doesn’t recognise that generic images of hand washing, or face coverings have any meaning to their own life. We recognised that a suite of apps could help to simplify the guidance – breaking instructions down into understandable short sequences – and the ability for people to use their own photos or videos of their own masks, their own washbasin, and their own local environment would make the rules much more relevant.”

Screenshots of the staying safe app on an iPhone

Neil continues, “We are grateful to Welsh Government for supporting Starfish Labs in funding the development of the apps, and we’re proud to be developing them in Welsh, as well as English, to support vulnerable people in Wales who may have Welsh as their first language. We’re also really pleased to be working with Derwen College again on this project.”

Starfish Labs is also looking to develop versions of the apps in other languages, such as Urdu and Punjabi.

Read the original article about the ‘Support Work’ project in the Karten Summer 2020 newsletter

Further information from:
Neil BevanDirector – Starfish Labs Ltd – email: neil@starfishlabs.co.uk


Smiles of Thanks from Ellie

Posted on January 21, 2021 at 5:32 pm.

Written by martin

Photo of Elli in the Sensory room

Ellie is one of the hundreds of disabled people whose lives have been enhanced by a new state of the art sensory suite, which was generously funded by The Ian Karten Charitable Trust.  

The gift of £24,582 for Percy Hedley’s adult day services in Forest Hall has been used to create a sensory suite with a range of specialist equipment which will improve the lives of the many disabled people across the North East.

Ellie has a diagnosis of Cerebral Palsy, she is quadriplegic in all limbs, has visual impairment, severe learning development delay, epilepsy and is not able to communicate verbally.

Photo of Ellie with a support worker in the sensory room

The care team at Percy Hedley have an interactive session in the sensory suite with Ellie every week.  These sessions are calm and soothing incorporating music, visuals, lighting, massage and tactile touch, creating a perfect environment for increasing bonding and reducing sensitivity to touch.

Over time, as a result of the sensory therapy, the stress which Ellie has experienced in daily life, where touch is needed, has reduced. This has impacted on her overall stress levels, her happiness and her ability to become socially involved with her family, friends and peers.   These sessions have drastically improved Ellie’s life and have opened up opportunities to her which she would have been otherwise unable to engage in.

Every day the staff team at Percy Hedley see first-hand the benefits that this new environment is having for the disabled people who we care for. Some of the changes that the disabled people who use the sensory suite have experienced includes reductions in stress, improved bonding, sensory development, behavioural changes, reduced sensitivity to touch, improvements in communication and better emotional well-being.

Patrick Smith, Support Worker, described the suite as “ a great area for our service users to calm and relax themselves, where a frown can quickly into a smile. Service users who are tired and showing challenging behaviours find the sensory beds a good place to relax. We see improvements in behaviours daily.”

Carole Harder, CEO of Percy Hedley says “The support which The Ian Karten Charitable Trust has given us over recent years has positively impacted on thousands of disabled people’s lives across the North East and continues to do so. We are thrilled that we are able to provide this new facility especially as this will make a such a difference to everyone who uses it. We are extremely grateful for your continued support and commitment.


Blended learning at Linkage College

Posted on January 21, 2021 at 5:32 pm.

Written by martin

Students busy with an excersise session using Zoom
Learners using a Prowise board, microphone and MOVE camera to participate in a performing arts lesson via Zoom. This has brought the sessions to life, enhanced and increased communication and significantly helped support learners to maintain their courses of study whilst fully complying with the Coronavirus restrictions.

The Karten Trust grant awarded to Linkage’s Weelsby campus has had a significant impact upon the Linkage blended learning approach.  Learners are now able to regularly access the equipment beyond the Karten centres, and this has enabled learners to develop their skills and led to a reduction in support required from teaching staff when completing a range of tasks and activities.  To date 73 of the 83 learners at the Weelsby campus (88%) have accessed equipment funded by the grant outside of formal Karten centre sessions.

Prior to the lockdown in March 2020 the media group of 15 learners planned, developed and facilitated an exhibition to showcase their fantastic work. Some of the group were working towards a qualification in Creative Media Production and creating images was a key aspect of their course of study. The theme for the photography project had been ‘Nature’. Having some beautiful grounds, we were very lucky to be able to capture images of nature every week with slightly different themes and purposes, for example macro photography, remembrance photography, landscape photography, autumn, Halloween, and Christmas. The images were a mixture of original and edited images all created by the learners. Showcasing their work really boosted their confidence and pride in their work and ability.

Photo exhibtion at Linkage college

The exhibition was promoted to families, other Linkage services and a range of stakeholders. Visitor data was collated and in total 94 people accessed the exhibition. Feedback from attendees was extremely positive with students receiving specific individual feedback regarding the high quality of their work.

Linkage have embedded the equipment purchased within the assessment process. Learners have experienced interactive assessment sessions and virtual campus tours have also taken place.

Four digital champions are undertaking Jisc training to develop their skills, understanding and use of a variety of learning resources. Information and expertise is being shared through the peer review and development group of specialist colleges within the East Midlands.

Staff have this year attended the online TechAbility conference in November covering innovative practices surrounding assistive technology, participated in training as part of the EdTech Hub and attended captioning training delivered by Natspec.

We are also in the process of working with Liz Howarth from the Karten Network as part of the Nuvoic project to support, test and feedback on accessible smart home control for people with dysarthric speech.

We are endeavouring to build our relationship with the Karten Network, and have been developing the roll out of cross-campus competitions using the Karten centres with a view to opening these up to the network.

Case study: Chaz L

Chaz has significant visual impairment which includes an involuntary oscillation of the eyes, which causes her vision to be blurred and indistinct. She is registered as disabled, although wants to be seen as with an ability which is different.

Chaz benefits from the Zoomax magnifier on a daily basis, which enables her to perform tasks independently, and develop a range of skills including communication and functional skills by using the equipment within a retail environment in preparation for her external work experience.

The increase in availability of iPads and the centralised booking system has also benefited Chaz, as previously she has struggled to sustain focus. She now regularly uses an iPad with the assistive technology apps to support her progress across the curriculum, and has also used it within personal social and development lessons to increase her confidence in planning travel routes.

Case study: Emma W

Emma W is using the mixed colour upper and lower case keyboards. Emma W has significant learning difficulties and has difficulties with fine and gross motor co-ordination. The keyboards have enabled her to grow in confidence, and to easily identify letters, which is really improving Emma’s communication and literacy skills.

Emma W sitting at a desk infront of a computer


Orchardville Works – The Impact of our Karten Centre

Posted on January 21, 2021 at 5:32 pm.

Written by martin

Our participants have enjoyed experimenting with the new learning methods, equipment and services we have been able to provide since our successful application of the Karten application in September 2019.  We have been privileged to be able to purchase an Epson wide format printer, height adjustable desks, a Tajima Sai embroidery machine, sewing Machine, semi-automatic creaser, a projector, a screen to project onto, iPad pro air tablets with keyboards and iPad arms so we can connect them to the participants desks.  All of this equipment has significantly improved the learning experience for our participants as well as the range of services available to our customers.

Impact of Orchardville Works Karten Centre on our participants

Orchardville Works is a Social Enterprise of Orchardville, a charity organisation that believes that with the right support anyone with a learning disability or autism can reach their employment aspirations.  In total we support over 500 adults with learning disability or autism in Northern Ireland.  Our main employment project is called Ignite2, each Participant that joins Orchardville follows a journey to help them achieve their goals by developing personal, social and employability skills.

Some participants feel ready to head straight to paid employment with the support of their appointed employment officer, others feel they need some more time to develop their skills further.  Fortunately, we can provide on the job work experience in a safe and supported environment.  Orchardville currently has 5 Social Enterprises (3 x cafes across Belfast, Orchardville Cleans & Orchardville Works)

To enable work experience at Orchardville Works (OW), we take in live jobs from customers which can range from goodie bag packing, fulfilling mail, digital printing, wide format printing, t-shirt printing and embroidery.  We employ four Vocational mentors who provide individual training and support where required to enable our participants to progress and develop their skills. 

With a strong emphasis on self-sufficiency, OW provides training experience across a variety of tasks for up to 60 participants weekly. OW has built on its core printing and packing activities to successfully launch new products including natural linen scarves, sold online and in store, which are fringed and packaged by our participants. In addition, a new embroidery machine has enhanced our branded uniform offering, providing more diverse work experience and training for participants. OW fulfils printing and hand packing orders for more than 100 customers annually, with a 25% rise in new customer relationships in 2019/20 as a result of the Karten equipment.

Case Study

As a result of the successful Karten application and the newly purchased embroidery machine we have been able to work with a wider customer base by offering branded workwear. Some of our new customers in this area include The Ulster Flying Club, Rex Detailing and PWC.

Peter, Danielle and Emma getting involved in the embroidery process

Many of our participants have expressed an interest in learning how to use the machine. Owen Galbraith has been attending OW since March 2018 and has been working hard to develop his employability skills.  At Orchardville Works we encourage all our participants to learn the importance of punctuality, attention to detail and quality control, wearing a uniform and working as part of a team. Over the past two years Owen has made significant progress in these areas and has been successful in gaining external paid employment as an admin assistant.  Owen has remained with us at Orchardville Works and continues to develop his skills further, each week he attends he is becoming more enthusiastic about attempting new tasks and challenges, most recently Owen has been working on the embroidery machine helping to produce the Black Santa hats for PWC.

Belfast’s Black Santa Sit-Out charity appeal

Each December, thousands of visitors come to the steps of Belfast’s St Anne’s Cathedral and donate money to the Sit-Out fund, which almost 200 charities across Northern Ireland benefit from.

This year due to Covid-19 restrictions, the campaign was instead promoted across social media and the Sit-Out’s brand new website.

The beanie hats produced by Orchardville Works are not only a fantastic brand recognition for Orchardville but it also provides Owen with purposeful activity while he is training with us.

Our participants have continued to use the tablets provided by Karten, for video learning techniques, it has been invaluable at providing an alternative method of communicating a task from the vocational mentor to the participant.

Video learning techniques

Darren using the video learning technique to assemble a packaging box for Tayto.

Darren can be seen here using the video learning technique to assemble a packaging box for Tayto.

We have also been able to provide online ecommerce as a result of the wide format machine, this is a new and exciting area for Orchardville Works and the team have enjoyed being part of the process by wrapping the canvas, packaging and despatch.

Screenshot of the Orchardville website

The funding and equipment supplied by Karten Network has been invaluable to Orchardville Works in many ways, it has helped us move forward into new market areas as well as providing additional learning experiences for the participants attending.  We have been able to connect with new customers that we couldn’t before as we can offer more services.


Update from Mobile Technology Advisor – January 2021

Posted on January 21, 2021 at 5:32 pm.

Written by martin

With a new year, comes renewed hope and enthusiasm for the potential that 2021 holds. Unfortunately, we still find ourselves facing many challenges due to the Coronavirus (COVID‑19) restrictions. Our Home Learning Support resource is still available on our website. This collection of information, links and resources can be accessed at: https://karten-network.org.uk/home-learning-support/

An app included in the Home Learning Support resources, BorrowBox allows you to access audio as well as eBooks from your local library for free. If not already registered with your local library, this can be done through the app.

Screenshot of the borrow Box app showing where to join your library

You may find however, depending on your local library service that you get stuck in an error loop when trying to register on an iOS or iPadOS device. This is caused by Apple’s strong password feature which automatically generates a password when filling in forms. While you can choose to use this password or create your own, the library service web-form validation constantly alerts you to the error that you are unable to do this.

I would therefore suggest registering with your library on a computer first. The government website provides a handy postcode lookup to find your nearest library: https://www.gov.uk/join-library

Alternatively, you can choose to disable the strong password feature.

To do this:

  • Tap on the Settings icon
  • Scroll down and tap “Passwords”
  • Tap “AutoFill Passwords”
  • Turn off AutoFill Passwords
Screenshots of how to turn off auto fill passwords

When devices misbehave  

Thankfully, most mobile devices are very reliable but when things do go wrong, what can you do, particularly under the Coronavirus restrictions? For Apple devices, Apple Repair (https://support.apple.com/en-gb/repair) offer a variety of options including, phone and online chat support, and the option for the device to be collected by a courier, repaired and returned to you.

It will be best to know the Apple ID and password before beginning the repair request process. It may also be handy to have your device’s IMEI/MEID, or ICCID (i.e. the serial number). To find this on an iPhone, iPod touch, or iPad please see Apple’s guide available at: https://support.apple.com/en-us/HT204073

Some other providers/suppliers may offer a similar service, including the option for a technician to visit your premises, conducting the repairs outside.

For software issues where remote assistance is appropriate, my go-to application is TeamViewer.  TeamViewer is free for private and non-commercial use. Various licencing/ pricing options are available, including a free 14-day trial.  

A possible challenge with the use of TeamViewer is the app needs to be installed on the mobile device. For some devices, such as Samsung devices will require an add-on TeamViewer app. If this is the case, the user will be prompted to install the add-on app when they install the TeamViewer QuickSupport app.   

Screenshots of TeamViewer on a mobile device

To establish a remote session the app needs to be launched, the TeamViewer ID needs to be sent to the person providing remote support – for some this may be difficult and require extra support. Thankfully this process has been made more user friendly.

Once the connection is established you can view the screen and in the case of Android devices and computers control the device as if you had physical access to it, including restarting it.

Unfortunately, currently iOS and iPadOS devices only allow screen sharing with a text and audio chat facility. You will therefore need to guide the person, instructing them what actions to take.

A word of caution: do not accept TeamViewer support from people or organisations you do not know and trust.

For more information on TeamViewer, please visit the TeamViewer website: https://www.teamviewer.com/

Website developments

As mentioned [earlier in the newsletter], the Ian Karten Charitable Trust website was launched in December 2020 to mark the centenary of the Trust’s founder, Ian Karten MBE. To coincide with this quick access tabs have been added to the Karten Network website. These allow access to the Nuvoic, Techabilty and Ian Karten Charitable Trust  websites.

Screenshot of Karten Network website and the new quick access tab

I would like to take this opportunity to thank Jo Healy for her valuable feedback. Thanks to this I have improved the Centre Edit form.

If you have any other suggestions, comments or requests regarding any of the Karten websites, please contact me.

As always, I am available to support and help where I can. Please also feel free to let me know if there is a particular topic you would like covered in future newsletters.


Nuvoic project – January 2021 update

Posted on January 18, 2021 at 1:58 pm.

Written by martin

Karten Network and Voiceitt logos with two people using the voiceitt app in the background

The Karten Network has continued working on the Nuvoic Project our collaboration with specialist app developer Voiceitt, aiming to improve access to speech recognition technology for people who have speech difficulties. Voiceitt’s app supports people who want to communicate using their own voice but have difficulty being understood by unfamiliar people, or who want to use their voice for smart home control but can’t access mainstream technologies. The Karten Network is leading on user involvement and testing in the UK. 

Updates 

Since our last newsletter, we’ve been working with several of our partner organisations to recruit individuals to take part in the project, and we’re delighted that we now have participants from Beaumont College in Lancaster, Cedar Foundation in Northern Ireland, Enable Ireland, Hill House care home in Sandbach (Leonard Cheshire), Homefield College in Leicestershire, National Star in Cheltenham, The Grange Centre and Young Epilepsy in Surrey, as well as some individuals who’ve contacted us directly. We’d like to say a huge thank you to all of our participants and partner organisations for your contribution so far, especially in such challenging circumstances!

In December, Voiceitt announced their collaboration with Amazon to make Alexa accessible for users with impaired speech, and in January were awarded a ‘Best of Innovation’ award in the Accessibility category by the Consumer Technology Association. Congratulations Voiceitt!

We’ve also recently published our new Nuvoic project web pages, check these out for information and updates about the project. 

Get involved! 

We’re still recruiting participants to test the Voiceitt app, especially the new Smart Home mode which gives integrated control of an Amazon Echo smart speaker. We’re also looking to recruit people with impaired speech who are willing to donate voice recordings to help develop Voiceitt’s technology. 

We’re keen to work with new partner organisations who support people with impaired speech, and we have funding available to reimburse organisations for time spent supporting the project. We can also work directly with individuals, family members and carers to support participation, and we offer vouchers, as well as free use of Voiceitt during participation and for six months afterwards, to thank participants for their contribution. Please see our project web pages for details of what’s involved. 

Get in touch! 

We would love to hear from you if you, your organisation or someone you know may be interested in taking part, or if you’d like more information. Please email our project co-ordinator: liz@karten-network.org.uk, or you can find more information and get in touch via our project web pages.


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