Nuvoic TechAbility Ian Karten Charitable Trust
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Laura – a case study

A smiling Laura standing at a counter and talking to two customers

Laura liked to use the computers

Laura, a young lady with brown hair. She is wearing an apron and smiling

Laura enjoyed spending her time in Lakeside Printing by finding pictures on google and printing them out. Motivating Laura to use the equipment for any other purpose was almost impossible. Whilst it was lovely to Laura enjoying her time, she was not developing her skills or progressing in her use of technology during her time in Printing.

Peer support along with visual aids helped to engage Laura in making a range of products

Laura, sitting at a desk working on a laptop, next to her is a person pointing to a step by step guide and explaining what needs to be done.

With the new focus on the skill of sublimation, Laura has become increasingly more engaged with the production element of Lakeside Printing. With the help of visual resources, Laura has been working side by side her peers who have supported her to make some fantastic personalised products, including door hangers, coasters and air fresheners.

Pride of her design when being printed

Laura, standing and picking up a piece of paper from a printer that has just finished printing

The pride Laura has in her work as it is being printed is evident for anyone to see! These new opportunities have allowed Laura to progress her love of printing pictures into a productive skill where she can design the picture and use them with purpose.

Using new equipment

Laura with another man, they are using a guillotine to cut a piece of paper

Laura’s new found confidence inLakeside Printing has seen her using equipment that she would not previously have engaged with. Not only is Laura using the equipment – she isdoing so with a smile!

Gathering together products needed

Laura, collecting the raw matrial she needs for the items she will make

Laura can use the visual step by step guides to see which resources she will need to create her end product and it allows her to find everything easily.

Referring back to step by step

Laura, standing at a desk, pointing to her step by step guide to make sure she has completed all the taskd

The easy to follow step by step guides in Lakeside Printing have allowed Laura to use the equipment, such as the laptops and the Sublimation Printer, independently. Laura can design and make a range of products without staff support and refer back to it whenever she is unsure on the next step. If Laura did get stuck, her peers can use the visual guides to help her. Not only are Laura’s IT based skills developing, but so are her independence and peer to peer support skills.

Operating the Heat Press

Laura, sitting at a table using a heat press

Using the Heat Press is something that previously would have worried Laura, however, her new interest in Lakeside Printing has helped her to over come these worries and use all of our available equipment and develop new skills.

Presentation for the customer

Laura, packaging and checking the items she has created

Once Laura has completed all of the steps its time to do a quality inspection and get it ready for the customer. When Laura is happy that the product is exactly as she wants it, she carefully presents it in a box to add the final touch.

Contacting the customer

Laura, sitting at a desk, making a phone call to a customer

Laura’s pride in the final result means she cannot wait to show off her work to the customer!
Laura calls up the customers to let them know that she has made their product and it is ready to collect.

Happy customers!

Laura, standing next to two happy customers who have collected their order.

Thank you Ian Karten Charitable Trust

We can’t Thank you enough for the opportunities you provide our Trainees with. As a not-for-profit organisation we would struggle to purchase this equipment and maintain it all.
The sense of pride and achievement our Trainees have during their sessions in Lakeside Printing are priceless. THANK YOU!

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  • This article was written by the The Hamlet Karten Centre
  • Featured in the Karten Spring 2024 Newsletter
  • This article is listed in the following subject areas: Case Study, Centre News

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TechAbility Update – Spring 2024
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